Reliant
Power Savings 12 plan
Rate
11.90¢
Term
12 Months
$1000 kWh
$119
Rates as of June 2026 · verify on the EFL
- ✓ 20% green
- ✓ $75 bill credit when your usage is at least 1000kWh
- ✓ 90-Day Satisfaction Guarantee
Best for Large Homes Reliant Review
NRG's flagship Texas REP. Broad portfolio from Basic Power to Pure Power; strong app.
★ 4.0 · 4,620 reviews · HQ: Houston, TX · Est. 2000 · 10 plans
Our verdict
3.0/5
Reliant is the safe, familiar pick — NRG's balance sheet, a genuinely good app, and a per-customer complaint rate that sits mid-pack rather than bottom. Safe isn't the same as cheap. Standard fixed plans run 10–20% above mid-market, and the Power Savings bill-credit plans hide a threshold cliff: land under 1,000 kWh and the rate you were quoted roughly doubles. Truly Free Nights and Weekends pay off for households that can actually move load into the free window — and quietly cost more for everyone else. Read the EFL at your real usage, not the 1,000 kWh benchmark.
How we evaluated
We checked Reliant's current EFLs and bill-credit thresholds, its PUCT complaint record (mid-tier per customer), BBB file (unrated, not accredited), and the Google aggregate (~4.5 across 6,000+ reviews), then cross-checked rates against live market pricing. We don't take payment for placement — checkout passes through at the same rate you'd get going direct.
By the numbers
Reliant at a glance.
Lowest rate
11.90¢
Average rate
15.67¢
Plans
10
Rating
★ 4.0
What stands out
Reliant highlights.
Long-term price lock
Lock in your rate for 24+ months. Insulated from market spikes.
What's in the box
Included vs. add-ons.
Included with all plans
- ✓ TDU delivery charges built into the rate
- ✓ Online account portal & mobile app
- ✓ 24/7 customer support
- ✓ Rate lock guarantee on fixed-term plans
- ✓ No surprise fees outside of the EFL
- ✓ Free monthly usage alerts
Available add-ons
- ★ Smart thermostat enrollment program
- ★ 100% renewable energy upgrade
- ★ Budget billing (level monthly payments)
- ★ Auto-pay & paperless billing discount
- ★ Referral rewards program
- ★ Appliance & wiring protection plan
Specific inclusions vary by plan. Always confirm against the EFL (Electricity Facts Label) for the plan you're considering.
Side by side
Reliant vs. top providers.
Reliant Viewing now - Rating
- ★ 4.0
- Lowest
- 11.90¢
- Average
- 15.67¢
- Plans
- 10
Best for Large Homes
Every plan, ranked honestly
Reliant plans.
Reliant
Power Savings 24 plan
Rate
11.90¢
Term
24 Months
$1000 kWh
$119
Rates as of June 2026 · verify on the EFL
- ✓ 20% green
- ✓ $75 bill credit when your usage is at least 1000kWh
- ✓ 90-Day Satisfaction Guarantee
Reliant
Pure Power 24 plan
Rate
14.40¢
Term
24 Months
$1000 kWh
$144
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ Low fixed energy charge and No gimmicks
- ✓ 90-day satisfaction guarantee
Reliant
Pure Power 12 plan
Rate
14.50¢
Term
12 Months
$1000 kWh
$145
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ Low fixed energy charge and No gimmicks
- ✓ 90-day satisfaction guarantee
Reliant
Basic Power 12 plan
Rate
15.80¢
Term
12 Months
$1000 kWh
$158
Rates as of June 2026 · verify on the EFL
- ✓ 20% green
- ✓ No gimmicks, no bill credits, fixed rate pricing
- ✓ 90 Day Satisfaction Guarantee
Reliant
Basic Power 24 plan
Rate
15.80¢
Term
24 Months
$1000 kWh
$158
Rates as of June 2026 · verify on the EFL
- ✓ 20% green
- ✓ Straightforward, low fixed rate
- ✓ No hidden fees, transparent pricing
Reliant
Conservation 24 plan
Rate
15.90¢
Term
24 Months
$1000 kWh
$159
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ Low energy charge the first 1000 kWh
- ✓ 90 Day Satisfaction Guarantee
Reliant
Conservation 12 plan
Rate
15.90¢
Term
12 Months
$1000 kWh
$159
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ Low energy charge the first 1000 kWh
- ✓ 90 Day Satisfaction Guarantee
Reliant
Power Savings 2,000 kWh 24 plan
Rate
20.30¢
Term
24 Months
$1000 kWh
$203
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ $150 bill credit when your usage is at least 2000kWh
- ✓ 90 Day Satisfaction Guarantee
Reliant
Power Savings 2,000 kWh 12 plan
Rate
20.30¢
Term
12 Months
$1000 kWh
$203
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
- ✓ $150 bill credit when your usage is at least 2000kWh
- ✓ 90 Day Satisfaction Guarantee
Public review aggregate
Reliant overall rating.
4.0
4,620 public reviews
Weighted aggregate from BBB, PUCT, and Trustpilot. Individual
reviews from our own customers are coming soon.
Have experience with Reliant? Help the next Texan choose smart.
5 minutes, no truck roll
How to switch to Reliant.
- 1
Pick a plan
Compare the 10 Reliant plans by rate, term length, and renewable %. Confirm the EFL matches what you saw.
- 2
Enroll online
Sign up in under 5 minutes — no paperwork, no phone tree. Bring your ZIP, address, and a recent bill if you have one.
- 3
Switch is automatic
Reliant files the switch with your TDU. No service interruption, no new equipment, no truck roll. Your meter and wires stay the same.
Provider profile
InsideReliant.
Reliant is NRG Energy's flagship Texas retail brand — originally Reliant Energy of Houston, acquired by NRG in 2009 after a roller-coaster decade that included a name change to RRI Energy. NRG also owns Green Mountain, Direct Energy, Cirro, and Discount Power — Reliant is the polished retail face, the others are different channel plays.
Mid-tier on pure rate, premium on brand and tech. Reliant invests heavily in its mobile app (real-time usage, predictive bill, smart-home tools) and bundles bills with Truly Free Weekends, Truly Free Nights, and Hassle-Free plans.
Best fit if you...
- ✓Customers who use their utility app regularly and want strong real-time usage insight.
- ✓Houston-area households (Reliant has deep roots here and the broadest local recognition).
- ✓Renters and small apartments — Reliant's smaller plans often skip the base charge.
Watch out for
- !Truly Free Weekends rolls weekend savings into a higher weekday rate — works for weekend-heavy households, hurts everyone else.
- !Hassle-Free promises like 'no surprises' don't override the contract — minimum-usage fees and bill credits still apply per the EFL.
- !Reliant rarely leads the lowest-rate rankings; brand premium is real.
What makes Reliant different
Best customer-facing app in Texas retail, deepest Houston-market presence, and aggressive smart-home and EV-tariff product development.
Company background
About Reliant.
NRG's flagship Texas REP. Broad portfolio from Basic Power to Pure Power; strong app.
Established
2000
26 years in Texas
Headquarters
Houston, TX
Active plans
10
Avg rate
15.67¢
at 1,000 kWh
Reliant FAQ
Common questions about Reliant.
What does Reliant charge per kWh?
+
Reliant plans range from 11.90¢/kWh on the cheapest fixed plan to roughly 20.30¢/kWh on its premium products. The average across all 10 plans is 15.67¢/kWh at 1,000 kWh of monthly usage. Always check the EFL — advertised rates can differ at 500 or 2,000 kWh.
Is Reliant a legitimate Texas REP?
+
Yes. Reliant is a licensed Retail Electric Provider in Texas, founded in 2000 and headquartered in Houston, TX. It's regulated by the Public Utility Commission of Texas (PUCT) and serves customers across the deregulated Texas market.
How long does it take to switch to Reliant?
+
Most enrollments process in 1–3 business days. Reliant files the switch with your local TDU (Oncor, CenterPoint, AEP, or TNMP) — there's no service interruption, and your meter and wires don't change. Same-day or next-day moves are available for new addresses with priority enrollment.
Does Reliant require a deposit?
+
Reliant typically runs a soft credit check at enrollment. Customers with strong credit usually pay no deposit. If a deposit is required, it's typically refunded after 12 months of on-time payments. To skip the deposit entirely, look at prepaid options or a co-signer.
What's the early termination fee with Reliant?
+
On fixed-rate plans, ETFs typically run $150 (under 12 months), $250 (12-month plans), or $295 (24+ month plans). Month-to-month variable plans have no ETF. The exact fee is listed in the EFL for each plan — always verify before signing.
Can I keep Reliant if I move within Texas?
+
Yes, as long as you're moving to another deregulated area on a TDU Reliant serves. You'll typically transfer your plan to the new address without paying an ETF. If you move to a regulated market or municipal utility area (like Austin Energy or CPS), you'll need to cancel — most providers waive the ETF in that case with proof of address.
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How enrollment works
You pick the plan here. Enrollment finishes on our secure checkout — same rate, no markup. If you'd rather skip the ZIP entry, Live Link pulls your real usage from Smart Meter Texas in about 30 seconds. Same plans, same checkout, less typing.