Atlantex Power Best for Reliability

Atlantex Power Review

Texas brand of multi-state operator Atlantic Energy. Fixed-rate Luminous plans, no base charge, low fees; launched late 2024.

4.2 · 420 reviews HQ: Houston, TX Est. 2024 3 plans

Our verdict

3.0/5

Atlantex is a 2024 launch from Atlantic Energy, a 12-year multi-state operator, and the fundamentals are clean: no base charge on fixed plans, a $0 disconnection-notice fee, below-median reconnect costs, and a 90-day guarantee. What you can't measure yet is the catch — no real Trustpilot trail, a neutral NPS of zero, billing complaints making up most of its (low-volume) PUCT filings, and a parent whose record shows third-party-agent enrollment misrepresentation. Promising structure, but a watch-and-wait until it builds a track record.

How we evaluated

We checked Atlantex's current EFLs and fee schedule, its PUCT score (3/5, low complaint volume), the parent's BBB record (B+, not accredited), and confirmed the October 2024 brand launch, then cross-checked rates against live market pricing. We don't take payment for placement — checkout passes through at the same rate you'd get going direct.

By the numbers

Atlantex Power at a glance.

Lowest rate
13.40¢
Average rate
13.53¢
Plans
3
Rating
★ 4.2

What stands out

Atlantex Power highlights.

100% renewable plans

Texas-sourced wind and solar. Verified renewable energy certificates.

What's in the box

Included vs. add-ons.

Included with all plans

  • TDU delivery charges built into the rate
  • Online account portal & mobile app
  • 24/7 customer support
  • Rate lock guarantee on fixed-term plans
  • No surprise fees outside of the EFL
  • Free monthly usage alerts

Available add-ons

  • Smart thermostat enrollment program
  • 100% renewable energy upgrade
  • Budget billing (level monthly payments)
  • Auto-pay & paperless billing discount
  • Referral rewards program
  • Appliance & wiring protection plan

Specific inclusions vary by plan. Always confirm against the EFL (Electricity Facts Label) for the plan you're considering.

Side by side

Atlantex Power vs. top providers.

Atlantex Power Atlantex Power Viewing now
Rating
★ 4.2
Lowest
13.40¢
Average
13.53¢
Plans
3
Best for Reliability
Rating
★ 4.7
Lowest
7.40¢
Average
13.16¢
Plans
7
Best for Green Energy
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Rating
★ 4.4
Lowest
6.90¢
Average
14.39¢
Plans
19
Best for Low Rates
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Rating
★ 4.3
Lowest
7.40¢
Average
12.35¢
Plans
6
Best for Green Energy
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Every plan, ranked honestly

Atlantex Power plans.

3
Atlantex Power
Atlantex Power

Luminous Green 12

100% green
Rate
13.80¢
Term
12 Months
$1000 kWh
$138

Rates as of June 2026 · verify on the EFL

  • 100% green energy
View plan →

Public review aggregate

Atlantex Power overall rating.

4.2
420 public reviews
Weighted aggregate from BBB, PUCT, and Trustpilot. Individual reviews from our own customers are coming soon.

Have experience with Atlantex Power? Help the next Texan choose smart.

5 minutes, no truck roll

How to switch to Atlantex Power.

  1. 1

    Pick a plan

    Compare the 3 Atlantex Power plans by rate, term length, and renewable %. Confirm the EFL matches what you saw.

  2. 2

    Enroll online

    Sign up in under 5 minutes — no paperwork, no phone tree. Bring your ZIP, address, and a recent bill if you have one.

  3. 3

    Switch is automatic

    Atlantex Power files the switch with your TDU. No service interruption, no new equipment, no truck roll. Your meter and wires stay the same.

Provider profile

InsideAtlantex Power.

Atlantex Power is the Texas retail brand of Atlantic Energy, a multi-state supplier operating since 2012. The Atlantex brand launched in October 2024, so its Texas track record is still thin — it grew partly by absorbing the Flagship Power and JUICE customer books in early 2025.

Straightforward fixed-rate plans (the 'Luminous' family, plus a 100%-renewable Luminous Green and free-nights/weekends variants) with no monthly base charge, a $0 disconnection-notice fee, and a 90-day satisfaction guarantee. Pricing lands mid-market, not in the teaser-rate basement.

Best fit if you...

  • Lower-usage households that benefit from no base charge and below-median fees.
  • Shoppers who want a simple fixed rate plus a 90-day window to switch if they're unhappy.

Watch out for

  • !Brand launched in late 2024 — almost no independent review history, and a neutral net-promoter score so far.
  • !Plans default to a variable rate at contract end; calendar your renewal 30-45 days out.
  • !The parent's enrollment record includes third-party-agent misrepresentation complaints — enroll online, not through a door knock.

What makes Atlantex Power different

A clean, low-fee fixed-rate option from an established multi-state operator — structurally promising, but still building a Texas track record.

Company background

About Atlantex Power.

Texas brand of multi-state operator Atlantic Energy. Fixed-rate Luminous plans, no base charge, low fees; launched late 2024.

Established
2024
2 years in Texas
Headquarters
Houston, TX
Active plans
3
Avg rate
13.53¢
at 1,000 kWh

Atlantex Power FAQ

Common questions about Atlantex Power.

What does Atlantex Power charge per kWh?

+

Atlantex Power plans range from 13.40¢/kWh on the cheapest fixed plan to roughly 13.80¢/kWh on its premium products. The average across all 3 plans is 13.53¢/kWh at 1,000 kWh of monthly usage. Always check the EFL — advertised rates can differ at 500 or 2,000 kWh.

Is Atlantex Power a legitimate Texas REP?

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Yes. Atlantex Power is a licensed Retail Electric Provider in Texas, founded in 2024 and headquartered in Houston, TX. It's regulated by the Public Utility Commission of Texas (PUCT) and serves customers across the deregulated Texas market.

How long does it take to switch to Atlantex Power?

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Most enrollments process in 1–3 business days. Atlantex Power files the switch with your local TDU (Oncor, CenterPoint, AEP, or TNMP) — there's no service interruption, and your meter and wires don't change. Same-day or next-day moves are available for new addresses with priority enrollment.

Does Atlantex Power require a deposit?

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Atlantex Power typically runs a soft credit check at enrollment. Customers with strong credit usually pay no deposit. If a deposit is required, it's typically refunded after 12 months of on-time payments. To skip the deposit entirely, look at prepaid options or a co-signer.

What's the early termination fee with Atlantex Power?

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On fixed-rate plans, ETFs typically run $150 (under 12 months), $250 (12-month plans), or $295 (24+ month plans). Month-to-month variable plans have no ETF. The exact fee is listed in the EFL for each plan — always verify before signing.

Can I keep Atlantex Power if I move within Texas?

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Yes, as long as you're moving to another deregulated area on a TDU Atlantex Power serves. You'll typically transfer your plan to the new address without paying an ETF. If you move to a regulated market or municipal utility area (like Austin Energy or CPS), you'll need to cancel — most providers waive the ETF in that case with proof of address.

Ready to enroll with Atlantex Power?

Enter your ZIP and we’ll show every Texas plan available on your meter — sorted by true cost at your actual usage.

No spam · It's free · Takes 60 seconds

How enrollment works

You pick the plan here. Enrollment finishes on our secure checkout — same rate, no markup. If you'd rather skip the ZIP entry, Live Link pulls your real usage from Smart Meter Texas in about 30 seconds. Same plans, same checkout, less typing.