Market regulation
Who regulates Texas electricity.
Texas's deregulated retail market still has rules — set by the PUCT, enforced through complaint and licensing channels. Here's who does what, what your rights are, and how to file a complaint when something goes wrong.
More on regulation
All regulation guides.
Regulation · 6 min
Your Rights as a Texas Electricity Customer
Disconnect protections, dispute windows, deposit rules, and what to do when things go wrong with a Texas electricity provider.
Regulation · 5 min
How Retail Providers Get Certified in Texas
What a REP license is, how Texas retail electricity providers get and keep one, and why certification matters when you pick a plan.
Pick a provider with a clean record
The PUCT publishes monthly complaint stats. The market favors providers that don't generate complaints — compare plans from providers with strong customer ratings.
How enrollment works
You pick the plan here. Enrollment finishes on our secure checkout — same rate, no markup. If you'd rather skip the ZIP entry, Live Link pulls your real usage from Smart Meter Texas in about 30 seconds. Same plans, same checkout, less typing.