Austin, Texas · Austin Energy territory

Start electricity service in Austin

Austin is served by Austin Energy, a regulated municipal utility. There is no competitive REP shopping here — you apply for service directly with Austin Energy, who sets the rate, runs the wires, and bills you.

Austin fast facts

Population
965K
TDU
AE/Oncor

FAQ

Can I shop providers in Austin?
No. Austin is served by Austin Energy, a regulated municipal utility. Texas competitive retail doesn't extend to Austin Energy's territory — there is one rate, set by the utility.
How do I start service with Austin Energy?
Call Austin Energy or apply on their website with your service address, move-in date, ID, and SSN. Same-day or next-day activation is typical.
What if I move out of Austin Energy's area?
Most other Texas metros are deregulated. If you move to Houston, Dallas, Fort Worth, or anywhere on Oncor / CenterPoint / AEP / TNMP, you can shop 113+ competitive plans. Use our city pages to compare.