Cirro Energy
Bill Bonus 24
Rate
7.50¢
Term
24 Months
$1000 kWh
$75
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Best for Reliability Cirro Energy Review
Owned by NRG. Sister brand to Reliant/Discount Power; focus on fixed-rate straight products.
★ 4.0 · 1,340 reviews · HQ: Dallas, TX · Est. 2003 · 6 plans
Our verdict
2.5/5
Cirro does two things well — competitive fixed rates and a genuinely good app (4.9 stars, and customers mean it). Everything after the sale gets shakier. Its PUCT complaint rate runs about 2.4x the Texas average, billing-clarity scores are among the worst we found, and the Bill Bonus plans dangle a sub-8¢ headline rate that only materializes if you clear 1,000 kWh — miss it and you pay full freight. The NRG balance sheet keeps the lights on; it hasn't bought service accountability at the Cirro brand.
How we evaluated
We checked Cirro's current EFLs and Bill Bonus thresholds, its PUCT complaint rate (~2.4x the Texas average), BBB file (A+ grade but a ~1.2/5 customer-review score, not accredited), and the Google aggregate (~3.6 across ~1,400 reviews), then cross-checked rates against live market pricing. We don't take payment for placement — checkout passes through at the same rate you'd get going direct.
By the numbers
Cirro Energy at a glance.
Lowest rate
7.50¢
Average rate
13.68¢
Plans
6
Rating
★ 4.0
What stands out
Cirro Energy highlights.
Long-term price lock
Lock in your rate for 24+ months. Insulated from market spikes.
What's in the box
Included vs. add-ons.
Included with all plans
- ✓ TDU delivery charges built into the rate
- ✓ Online account portal & mobile app
- ✓ 24/7 customer support
- ✓ Rate lock guarantee on fixed-term plans
- ✓ No surprise fees outside of the EFL
- ✓ Free monthly usage alerts
Available add-ons
- ★ Smart thermostat enrollment program
- ★ 100% renewable energy upgrade
- ★ Budget billing (level monthly payments)
- ★ Auto-pay & paperless billing discount
- ★ Referral rewards program
- ★ Appliance & wiring protection plan
Specific inclusions vary by plan. Always confirm against the EFL (Electricity Facts Label) for the plan you're considering.
Side by side
Cirro Energy vs. top providers.
Cirro Energy Viewing now - Rating
- ★ 4.0
- Lowest
- 7.50¢
- Average
- 13.68¢
- Plans
- 6
Best for Reliability
Every plan, ranked honestly
Cirro Energy plans.
Cirro Energy
Bill Bonus 12
Rate
7.60¢
Term
12 Months
$1000 kWh
$76
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Cirro Energy
Simple Advantage 24
Rate
14.60¢
Term
24 Months
$1000 kWh
$146
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Cirro Energy
Simple Advantage 12
Rate
14.60¢
Term
12 Months
$1000 kWh
$146
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Cirro Energy
Bill Bonus Saver 12
Rate
18.90¢
Term
12 Months
$1000 kWh
$189
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Cirro Energy
Bill Bonus Saver 24
Rate
18.90¢
Term
24 Months
$1000 kWh
$189
Rates as of June 2026 · verify on the EFL
- ✓ 24% green
Public review aggregate
Cirro Energy overall rating.
4.0
1,340 public reviews
Weighted aggregate from BBB, PUCT, and Trustpilot. Individual
reviews from our own customers are coming soon.
Have experience with Cirro Energy? Help the next Texan choose smart.
5 minutes, no truck roll
How to switch to Cirro Energy.
- 1
Pick a plan
Compare the 6 Cirro Energy plans by rate, term length, and renewable %. Confirm the EFL matches what you saw.
- 2
Enroll online
Sign up in under 5 minutes — no paperwork, no phone tree. Bring your ZIP, address, and a recent bill if you have one.
- 3
Switch is automatic
Cirro Energy files the switch with your TDU. No service interruption, no new equipment, no truck roll. Your meter and wires stay the same.
Provider profile
InsideCirro Energy.
Cirro Energy is an NRG-owned mid-tier Texas REP, founded in 2003 in Dallas. Lower marketing spend than Reliant, slightly cheaper rates — the value-tier brand in NRG's Texas portfolio.
Straight fixed-rate plans, modest product lineup, priced 0.3-0.7¢ below Reliant on equivalent terms.
Best fit if you...
- ✓Cost-focused customers who don't need the Reliant app or brand recognition.
- ✓Households with stable usage shopping for a no-frills fixed rate.
Watch out for
- !Smaller product lineup — no Free Nights, no Free Weekends.
- !Customer service is shared with the NRG family — hold times can be longer than Reliant.
What makes Cirro Energy different
NRG's value-tier brand — same back-end infrastructure as Reliant, lower rate, less polished customer-facing experience.
Company background
About Cirro Energy.
Owned by NRG. Sister brand to Reliant/Discount Power; focus on fixed-rate straight products.
Established
2003
23 years in Texas
Headquarters
Dallas, TX
Active plans
6
Avg rate
13.68¢
at 1,000 kWh
Cirro Energy FAQ
Common questions about Cirro Energy.
What does Cirro Energy charge per kWh?
+
Cirro Energy plans range from 7.50¢/kWh on the cheapest fixed plan to roughly 18.90¢/kWh on its premium products. The average across all 6 plans is 13.68¢/kWh at 1,000 kWh of monthly usage. Always check the EFL — advertised rates can differ at 500 or 2,000 kWh.
Is Cirro Energy a legitimate Texas REP?
+
Yes. Cirro Energy is a licensed Retail Electric Provider in Texas, founded in 2003 and headquartered in Dallas, TX. It's regulated by the Public Utility Commission of Texas (PUCT) and serves customers across the deregulated Texas market.
How long does it take to switch to Cirro Energy?
+
Most enrollments process in 1–3 business days. Cirro Energy files the switch with your local TDU (Oncor, CenterPoint, AEP, or TNMP) — there's no service interruption, and your meter and wires don't change. Same-day or next-day moves are available for new addresses with priority enrollment.
Does Cirro Energy require a deposit?
+
Cirro Energy typically runs a soft credit check at enrollment. Customers with strong credit usually pay no deposit. If a deposit is required, it's typically refunded after 12 months of on-time payments. To skip the deposit entirely, look at prepaid options or a co-signer.
What's the early termination fee with Cirro Energy?
+
On fixed-rate plans, ETFs typically run $150 (under 12 months), $250 (12-month plans), or $295 (24+ month plans). Month-to-month variable plans have no ETF. The exact fee is listed in the EFL for each plan — always verify before signing.
Can I keep Cirro Energy if I move within Texas?
+
Yes, as long as you're moving to another deregulated area on a TDU Cirro Energy serves. You'll typically transfer your plan to the new address without paying an ETF. If you move to a regulated market or municipal utility area (like Austin Energy or CPS), you'll need to cancel — most providers waive the ETF in that case with proof of address.
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