Gimmick Watch · Case file № 5 · Bill credit
Gexa "Simply Low": the $1,500 in credits — is your own money, coming back.
Every bill-credit plan refunds an inflated rate. This one dresses the refund as income — up to $1,500 a year in usage credits. The plan's own EFL undoes the costume in two sentences.
The pitch
A refund, reframed as a paycheck
Most bill-credit plans at least call the credit a credit. Gexa's plan marketing (checked August 6, 2026) goes a step further and frames Simply Low 12's usage credits as something you earn — up to $1,500 in usage credits a year, based on your usage. Earning implies the money is new. It isn't.
The Electricity Facts Label for the 12-month version (Oncor area — Dallas–Fort Worth — dated August 1, 2026) is public and specific, so nothing here needs estimating. Its price table: 21.6¢ / 8.7¢ / 14.8¢ per kWh at 500 / 1,000 / 2,000 kWh. Three usage levels, and the price at the middle one is less than half the price at the low one.
A plan whose price does that isn't running on a rate. It's running on a cliff — and the EFL names it: a $125.00 usage credit, paid only in billing cycles at or above 1,000 kWh. Twelve of those credits is the $1,500. The marketing and the EFL describe the same machine. Only one of them tells you who funds it.
The receipts
The frame on the left. The EFL on the right.
Fine print quoted verbatim from the plan's own Electricity Facts Label ("Gexa Simply Low - 12," Oncor Electric, dated 08/01/2026). Gexa's marketing is described, not quoted — its shop renders client-side. Both checked August 6, 2026.
What the pitch says
Gexa’s plan marketing (checked August 6, 2026) pitches the plan’s usage credits as earnings — up to $1,500 in usage credits a year, based on your usage.
What the fine print says
The EFL describes a rebate, not a paycheck: “A Usage Credit of $125.00 will be included for each billing cycle when your usage on this plan is above or equal to 1000 kWh. There is no Usage Credit for a billing cycle when usage on this plan is below 1000 kWh.” $125 × 12 billing cycles is the $1,500 — and every dollar of it is a partial refund of what the plan charged you first.
Verdict 1/4 You don’t earn it. You get some of it back.
What the pitch says
The plan is named Simply Low, and at 1,000 kWh the EFL average is a genuinely low-looking 8.7¢.
What the fine print says
The same EFL table, one column over: “21.6 ¢” at 500 kWh. Use 999 kWh instead of 1,000 and the credit line is explicit — “There is no Usage Credit for a billing cycle when usage on this plan is below 1000 kWh.” One missing kilowatt-hour moves the month’s effective price from 8.7¢ to about 21¢.
Verdict 2/4 Low is a threshold, not a rate.
What the pitch says
A $1,500-a-year giveaway sounds like it must come out of Gexa’s pocket.
What the fine print says
The EFL’s components fund it in plain sight: “Energy Charge 14.7900 ¢ per kWh” plus “TDU Delivery Charges 6.0295 ¢ per kWh” plus “TDU Delivery Charges $4.06 per billing cycle.” That’s about 20.8¢ all-in on every kilowatt-hour, before the credit — roughly double what plain fixed-rate plans in the table below charge. The rate is inflated so the refund has something to refund.
Verdict 3/4 The $1,500 is your own markup, returned with ceremony.
What the pitch says
The EFL labels it “Fixed Rate,” 12 months.
What the fine print says
The energy charge is fixed. Your price isn’t — the EFL warns, “your price for electricity service will vary according to your actual usage,” and on this plan it varies from 8.7¢ to 21.6¢ depending on which side of 1,000 kWh a billing cycle lands. The fine print also notes the $150 exit: “Gexa will assess a $150.00 early termination fee for termination of service prior to the end of the contract term” (waived if you move and provide evidence).
Verdict 4/4 Fixed components, swinging price.
The math
One kilowatt-hour worth $125
The EFL publishes every component, so we can rebuild any month's bill: 14.79¢ energy + 6.0295¢ TDU delivery ≈ 20.8¢ per kWh all-in, plus a $4.06 monthly TDU charge, minus $125 — but only in cycles at or above 1,000 kWh. Run that across a year of realistic usage levels and the cliff draws itself:
| Monthly usage | $125 credit? | Bill (EFL components) | Effective price |
|---|---|---|---|
| 500 kWh | No | $108.16 | 21.6¢/kWh |
| 800 kWh | No | $170.62 | 21.3¢/kWh |
| 950 kWh | No | $201.85 | 21.2¢/kWh |
| 999 kWh | No | $212.05 | 21.2¢/kWh |
| 1,000 kWh | Yes | $87.25 | 8.7¢/kWh |
| 1,500 kWh | Yes | $191.35 | 12.8¢/kWh |
| 2,000 kWh | Yes | $295.45 | 14.8¢/kWh |
Arithmetic from the EFL's own components (14.79¢ energy + 6.0295¢/kWh and $4.06/cycle TDU delivery, $125 credit at ≥ 1,000 kWh). The rebuilt averages match the EFL's printed 21.6¢ / 8.7¢ / 14.8¢ at 500 / 1,000 / 2,000 exactly.
Look at the highlighted rows. At 999 kWh the month costs about $212. At 1,000 kWh it costs about $87. One kilowatt-hour — a load of laundry — is worth roughly $125. No honest rate behaves like that; a threshold does.
And the income framing has a second catch the table makes visible: the full $1,500 requires clearing 1,000 kWh in all twelve billing cycles. Texas homes routinely drop under 1,000 kWh in spring and fall — and in each of those months you don't just earn $125 less, you also pay the plan's true rate, about 21¢ effective, on everything you used.
Notice, too, what happens past the cliff: 8.7¢ at 1,000 becomes 12.8¢ at 1,500 and 14.8¢ at 2,000. The credit is a flat $125, so its per-kWh value shrinks as usage grows. The advertised number exists at one point on the dial.
Could it ever make sense?
The steelman is real: a home whose lowest month in the past year still cleared 1,000 kWh — and whose usage sits near that line rather than far above it — genuinely gets one of the cheaper effective prices in the Oncor area. 8.7¢ at 1,000 kWh is a real number, credit included. The trap isn't the good months; it's the two or three mild ones. Check your actual bills, not your summer ones, before you decide you're that home.
Live rates · updated August 7, 2026
What Dallas–Fort Worth homes can get instead, today.
The cheapest of the 117 live Oncor-area plans we list, priced at 1,000 kWh with TDU delivery and base fees included. Where a price leans on a bill credit, we say so on the card.
SimpleSaver 11
SimpleSaver 12
Bill Credit Bundle 12
Bill Bonus 24
Bill Bonus 12
Rates as of August 7, 2026 — always verify on the EFL before you enroll. See every Dallas plan we list →
The playbook
If this plan is on your screen right now
- Treat credits as refunds, not earnings. Any time a plan pays you credits for using power, the credits were priced into the rate first. The question is never how much you can earn — it's what the plan charges before the refund. Here: about 20.8¢ all-in.
- Count your sub-1,000 months. Pull 12 actual bills — your provider's portal or Smart Meter Texas has them. Every month under 1,000 kWh bills at roughly 21¢ effective on this plan. Two or three of those usually erase the good months' savings.
- Price all three EFL columns, not one. 21.6 / 8.7 / 14.8 is not a typo — it's the plan's whole personality. If a plan's three numbers differ that much, your bill depends on a threshold you can't fully control.
- If you're the steelman, verify it. Lowest month of the year above 1,000 kWh, usage hugging the line rather than doubling it? Then 8.7¢ is real for you — compare it against the live table above and take whichever wins. Just decide from your bills, not from the word "earn."
Quick answers
Gexa Simply Low 12 — your questions, answered
Is Gexa Simply Low 12 a good deal?
Only for homes that clear 1,000 kWh in every single billing cycle. At exactly 1,000 kWh the EFL average is 8.7¢ (Oncor area, EFL dated 08/01/2026) — genuinely cheap. But the same EFL prices 500 kWh at 21.6¢, because the $125 usage credit vanishes below 1,000 kWh. Pull your last 12 bills: if even two or three mild months dip under 1,000, those months bill at roughly 21¢ effective, and the plan’s advantage evaporates.
How do you earn $1,500 with Gexa?
You don’t, in any ordinary sense of “earn.” The $1,500 is the plan’s $125 usage credit collected in all 12 billing cycles — and per the EFL, a cycle only qualifies “when your usage on this plan is above or equal to 1000 kWh.” The credit refunds part of an all-in rate of about 20.8¢ per kWh (14.79¢ energy plus TDU delivery charges). Getting the full $1,500 requires clearing 1,000 kWh every month of the year, and it still just brings an inflated rate back down.
How does the Gexa $125 usage credit work?
Per the EFL: “A Usage Credit of $125.00 will be included for each billing cycle when your usage on this plan is above or equal to 1000 kWh. There is no Usage Credit for a billing cycle when usage on this plan is below 1000 kWh.” It’s all or nothing — 999 kWh gets $0, 1,000 kWh gets $125. That single kilowatt-hour is worth about $125 on your bill.
What happens if I use less than 1,000 kWh on Gexa Simply Low?
You pay the full undiscounted rate: about 20.8¢ per kWh all-in (14.79¢ energy charge plus 6.0295¢ TDU delivery per kWh) plus the $4.06 monthly TDU charge. That’s the EFL’s 21.6¢ average at 500 kWh. Texas homes commonly dip below 1,000 kWh in spring and fall — exactly the months this plan quietly runs at its highest effective price.
What is Gexa Simply Low 12’s cancellation fee?
Per the EFL, “Gexa will assess a $150.00 early termination fee for termination of service prior to the end of the contract term. This fee will not apply if you move and provide a forwarding address and other evidence verifying the move.”
Is Gexa Simply Low 12 renewable?
Yes — the EFL states “This product is 100% renewable,” against a statewide average renewable content of 33.3%. Note the plan is also paperless: the EFL requires a valid email address for all bills and contract notices, including disconnect notices, and says failing to maintain one “may subject customer to certain fees.”
How this case was built
Everything above comes from two places: the plan's own Electricity Facts Label — "Gexa Simply Low - 12," Oncor Electric service area, dated 08/01/2026 (EFL version EFL_ONCOR_ELEC_GXASLOW12_20260801_0000_82889_ENGLISH) — and Gexa's own websites (gexaenergy.com and the newenroll.gexaenergy.com shop), both checked August 6, 2026. EFL lines are quoted verbatim; because Gexa's shop pages render client-side, its marketing frame is described rather than quoted, and attributed as such in the text. Every bill in the math section is rebuilt from the EFL's published components alone. Gexa Energy and Simply Low are trademarks of their owner; quotes are reproduced for consumer education and commentary. ChooseMyPower is independent — providers we list pay the same flat fee, so no plan can buy a kinder read, and no provider can pay its way out of Gimmick Watch.
Enri Zhulati
Consumer AdvocateEnri knows the regulations, the fine print, and the tricks some retail electricity providers use. He's spent nearly a decade learning how to spot hidden fees, misleading teaser rates, and contracts that sound good but cost more. He writes the guides that show you what they're hiding — his goal is to help Texans avoid the traps and find plans that actually save money.
Sources
- Gexa Simply Low - 12 — Electricity Facts Label, Oncor Electric service area, dated 08/01/2026 (EFL version EFL_ONCOR_ELEC_GXASLOW12_20260801_0000_82889_ENGLISH)
- gexaenergy.com and the newenroll.gexaenergy.com enrollment shop — Gexa’s plan marketing, checked August 6, 2026
- ChooseMyPower — live Texas provider rate data (Oncor area)
Sources are cited for informational purposes. Data may have been updated since publication.
More case files
Same playbook, different logo.
TXU Energy Free Nights & Cool Summer 12
Free nights — unless you own the one thing that makes free nights worth anything.
TXU Energy Smart 2000 Select 12
A $100 credit parked at double a normal home's usage — the cliff is in the name.
Express Energy Flash Value 12
Engineered to win one sort button on the state's own shopping site.
Compare plans that don't pay you with your own money.
No credits to "earn," no thresholds to clear — every plan we list shows its real cost at your usage, TDU charges included, bill credits flagged.
See today's rates at my usageBack to Gimmick Watch — more case files as the ads roll in.
