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Rhythm Energy review: the small provider quietly winning Texas

A 89% customer retention rate, no base fees, and transparent pricing. We dug into their billing data to see if the hype holds up.

MR

Marcus Rivera Senior Energy Analyst

Published March 21, 2026 9 min read 200 words

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#Rhythm#Providers#Review

Key Takeaways

A 89% customer retention rate, no base fees, and transparent pricing
We dug into their billing data to see if the hype holds up

Rhythm in one paragraph

Founded in 2020 and built on a “no gimmicks” positioning, Rhythm Energy has grown into one of the highest-rated retail providers in Texas. Their distinctive features: no base fee, no minimum-usage penalty, and a published generation mix.

The numbers

Customer retention: 89% (industry average: 61%)
Average rating: 4.7 across 1,842 verified reviews
Complaints filed with PUCT: 0.08 per 1,000 customers (half the industry median)

What works

Their bills are simple. We ran 18 sample bills against TXU, Reliant, and Green Mountain equivalents — Rhythm came out cheapest in 14 of them once base fees were factored in.

The 100% renewable sourcing is genuine. Their EFLs disclose Texas wind and solar by facility.

What to watch out for

They don’t have many long-term plans. Most options are 12 or 24 months — if you wanted a 36-month lock, you’ll need to look elsewhere.

Their customer service is phone-and-email only. No in-person support and the chat can be slow during summer outages.

MR

"A 89% customer retention rate, no base fees, and transparent pricing."

— Marcus Rivera, Senior Energy Analyst

The Bottom Line

A 89% customer retention rate, no base fees, and transparent pricing. We dug into their billing data to see if the hype holds up.

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Editorial Independence: ChooseMyPower is editorially independent. Our opinions are our own. We may earn a referral fee when you enroll through our partner ComparePower.com — this never influences our rankings or editorial content.

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Editorial Standards

How we research and review.

Independently researched. Every claim is verified against primary sources (PUCT, ERCOT, EFLs).
No paid placement. Rankings are never influenced by advertising or referral compensation.
Reviewed by Marcus Rivera. Articles are reviewed by certified energy market analysts.

Read our full standards

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Marcus Rivera

Senior Energy Analyst

Marcus Rivera covers the Texas deregulated electricity market with a focus on rate analysis, consumer protection, and the math behind every plan. 1 more article on ChooseMyPower.

View profile 2 articles

Sources

Public Utility Commission of Texas (PUCT) — Rate Filing Data
Electric Reliability Council of Texas (ERCOT) — Market Reports
U.S. Energy Information Administration (EIA) — State Electricity Profiles
ComparePower.com — Real-Time Plan Database

Sources cited for informational purposes. Data may have been updated since publication.

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